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Welcome to the CaribbeanClock family! To provide you with the best possible experience, we invite you to activate your official warranty today. By registering your product, you not only protect your investment but also stay connected with us for exclusive maintenance tips and future collection updates. Let us help you keep track of time with complete peace of mind.
A local brand capturing the atmosphere and natural elegance of the Caribbean.
An original brand from Saint Martin reflecting the natural elegance of the tropics.
Every piece is carefully assembled to track the time, moon, and weather.
High-quality natural materials at a fair price for island living enthusiasts.
All Caribbean Clock products come with a 1-year warranty. This covers the internal mechanism such as the movement, motor, and hands. It also includes any abnormal functioning not caused by misuse and manufacturing defects found at reception.
The warranty does not apply to damage from drops or shocks. It also excludes natural wear like batteries or scratches, damage from humidity or heat, and any unauthorized repairs.
Yes, you must log in to your customer account to validate the activation. You can activate it through Settings & Calibration or by clicking the button at the top right of our logo.
Please contact us with your order number and the specific model of your clock. You must also provide a photo or video clearly showing the problem.
If the issue cannot be resolved remotely, we will provide a return label or the shipping address. We only repair products with confirmed manufacturing defects, and our team is available to assist you.